SMS Consent Communication

The information (phone numbers) collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from OneStar Healthcare Billing, you may receive messages related to the following:

• Billing inquiries
• Follow-up messages
• Appointment reminders
• Account notifications
• Customer support updates
• Promotional offers and service updates

Example:
“Hi, thanks for contacting OneStar Healthcare Billing. We’re reviewing your inquiry and will provide an update shortly. Reply STOP at any time to opt out of SMS communications.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to billing inquiries, account updates, follow-ups, or customer support notifications.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your account status or service updates.”

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

Opt-In Method

You may opt in to receive SMS messages from OneStar Healthcare Billing through the following methods:

• Verbal consent during a conversation
• Submitting an online form
• Completing a paper consent form

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You may also contact us directly to request removal from our SMS communication list.

Help

If you experience any issues, reply with the keyword “HELP” for assistance. You may also contact our support team directly through our Contact Us page.

Additional Options

If you do not wish to receive SMS messages, simply do not select the SMS consent option on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
• Message frequency may vary.